Adoption Survey for PLM Portal Web-Based Electronic Application Form (eAF) Users
The eAF team at the European Medicines Agency (EMA) has introduced a user-adoption survey to those using the PLM Portal web-based electronic Application Form (eAF). This project is aimed at learning more about user experiences and making sure that the platform still serves the stakeholders to their satisfaction.
About the Survey
The survey will provide feedback regarding usability and general performance of the PLM Portal web-based eAF. It dwells on user satisfaction, ease of use, and efficiency of support resources and communication offered by the eAF team.
Key Objectives
The primary aim of this survey is to determine the interaction of the users with the system and what difficulties they might encounter. It also aims at identifying possible areas of improvement and offering insights which will be used to improve system functionality and user experience. The feedback received will contribute to the introduction of the required improvements and mitigation strategies.
Why Your Feedback Matters
User input is essential in shaping the future of the PLM Portal eAF. Regardless of your experience, whether you have encountered problems or have had a pleasant experience, your feedback will enable the team to make informed decisions and improvements. This teamwork will make the system efficient, reliable, and easy to use.
Deadline and Access
The survey will be open to users until 24April 2026. Your response in time will help make meaningful improvements.
You can access the survey here: https://ec.europa.eu/eusurvey/runner/eAF_Change_Adoption_Survey